Program bundleSELF-PACED / ONLINE
2027 ACSM Worldwide Fitness Trends Course Bundle
Stay ahead of the curve with the ultimate fitness industry forecast package: SPECIAL PUBLICATIONS EDITION!
$300
Member $180
Summit session · 1 CEC
2023 Summit - Building The Client Journey
The key to keeping a client around long enough to change their life lies in how they are onboarded, nurtured and celebrated within a community. Gyms that have the lowest attrition rates and highest client values excel in all four phases of the “client journey.” In this course, you’ll be…
About this course
The key to keeping a client around long enough to change their life lies in how they are onboarded, nurtured and celebrated within a community. Gyms that have the lowest attrition rates and highest client values excel in all four phases of the “client journey.” In this course, you’ll be introduced to actionable steps and practices proven to increase client satisfaction, client retention and lifetime value.
What you will learn
- Participants will leave this course with all the tools they need to and immediately take action to improve retention and lifetime client value.
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